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Exciting Temporary Opportunity: Senior NNDR & Database Officer

Partnering with Hammersmith and Fulham Council to support this Key Role

Are you ready to take the next step in your career? We’ve teamed up with Hammersmith and Fulham Council to bring you an exciting temporary position as a Senior NNDR & Database Officer within the Finance & Corporate Services Department. This is your chance to make an impact in a dynamic role, supporting the efficient management of National Non-Domestic Rates (NNDR) while contributing to vital services within the Council.

This role will be mainly remote based 

Why Join Us?

Impactful Work: You'll play a key role in managing the NNDR database, assessing liability, and ensuring accurate property ratings that are critical to the Council’s operations.
Collaboration and Innovation: Work closely with the Valuation Office Agency (VOA) and property inspectors to maintain an up-to-date and efficient NNDR rating list, while assisting with the full business rates cycle – from billing to recovery.
Varied Responsibilities: Whether you’re preparing cases for court, assisting with debt recovery, or handling complex exemptions, no two days will be the same.
Professional Growth: Gain valuable experience working with stakeholders across departments and external agencies, all while building your expertise in NNDR legislation and customer service excellence.

What You’ll Be Doing:
Database Leadership: Take ownership of the NNDR database, ensuring accuracy in liability assessments, exemptions, and reliefs.
Customer-Focused Service: Deliver top-tier support to our NNDR customers through various channels, enhancing satisfaction and building strong relationships.
End-to-End Process Management: Oversee everything from billing and collection to recovery and write-offs, ensuring the smooth running of NNDR services.
Court Support: Prepare evidence and assist in legal recovery actions, making a real difference in our financial processes.
Liaison Role: Collaborate with both internal teams and external partners, including the VOA and property inspectors, to ensure seamless operations.

What We’re Looking For:

NNDR Expertise: Strong knowledge of NNDR legislation and experience using the Academy database.
Excellent Communicator: Ability to break down complex legislative information for stakeholders, ensuring clarity and understanding.
Problem Solver: Adaptable, resilient, and able to stay calm under pressure while maintaining high standards of service.
Team Player: Ability to work independently while thriving in a collaborative team environment.

Why This Role?
Make an Impact: You’ll have the chance to influence and improve key financial processes within the Council, making this a rewarding opportunity for driven professionals.
Diverse Challenges: Every day brings new opportunities to expand your skills, from database management to court preparation.
Collaborative Environment: Join a supportive team that values your input and is committed to delivering exceptional public services.

This is your opportunity to be part of something bigger. If you’re looking to contribute your skills to a forward-thinking organisation and gain valuable experience along the way, we want to hear from you!
Ready to make your mark? Apply today