Temporary Customer Service Assistant

Edinburgh, Midlothian
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Job Title: Temporary Customer Service Assistant
Start date: 14th April
End date: 28th June
Days: Working 5 out of 7 days including weekends on a rotational basis
Hours: 10.00am - 6.00pm
Hourly rate: £12.40

About the Role: As a Customer Service Assistant, you will play a pivotal role in upholding this client's brand's reputation for outstanding service. You will handle customer inquiries through various channels, including phone, email, web chat, and social media. Full training will be provided to ensure you have a comprehensive understanding of their product offers, ranges, and services. Your responsibilities will include:

Answering incoming calls
Answering email enquiries with an email template
Providing customer service

To excel in this role and maintain our high standards of service, we are looking for candidates who possess the following qualities:

A strong customer service ethos with a positive, "here-to-help" mindset.
Demonstrable experience in a similar customer-facing or administrative role.
Excellent organisational skills.
A focused, dedicated, and willing attitude.

Please apply today with your up to date CV and contact details

Why work with Office Angels

Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team:

Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after
We can search for permanent work whilst you're in assignments and offer expert interview support and advice
Weekly pay
Pension scheme option (with employer contributions)
28 days paid annual leave (Based on a weekly accrual)
Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.

Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 72 hours of applying for this role on this occasion you have not been successful but please go to our website for more vacancies

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Job Info
CV-Library logo
Job Title:
Temporary Customer Service Assistant
Company:
CV-Library
Location:
Edinburgh, Midlothian
Salary:
£12.40 Per hour
Posted:
Apr 1st 2025
Closes:
May 2nd 2025
Sector:
Customer Services
Contract:
Temporary
Hours:
Full Time
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