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Apple Recruitment are recruiting for a Deputy Head of HSC Recruitment & Selection Service on behalf of the Business Services Organisation (BSO).

Job Purpose:

The post holder will be responsible for resource planning, training, communications, service and performance management of recruitment and selection services in a busy and fast paced Service Centre. The posholder will oversee the implementation and operation of Recruitment and Selection processes within service centres provided to Health and Social Care (HSC) organisations by the Business Services Organisation (BSO).

Job Description:

* Ensure the development of, and lead on, innovative and effective systems and procedures to ensure that the Recruitment Shared Services Centre is customer- orientated, providing a centre of service excellence these services to HSC customers.

* Manage the delivery of Recruitment and Selection Services to the HSC measuring performance through agreed Key Performance Indicators (KPI), maximising efficiency and overall effectiveness of services.

* Ensure that the Recruitment and Selection process is fair, transparent and in line with equality monitoring guidelines.

* Responsible for the data management and data integrity of Health and Social Care employee information.

* Conduct regular team briefings.

* Lead and contribute to Recruitment and Selection projects.

* Develop and introduce monthly reporting information and dashboard data, ensuring accuracy and timely production and effective use of all computer systems.

* Take responsibility for resolving any queries as appropriate.

* Take the lead role in the preparation and delivery of Recruitment and Selection Training.

* Contribute to the development of on-line Recruitment and Selection training to ensure that all new legislation and best practice is covered and adhered to.

* Oversee the operation of all services delivered and activity undertaken by the HSC Recruitment Shared Services Centre.

* Lead the development and implementation of the Recruitment Shared Services Centre and the operation of supporting technologies and management systems.

If you wish to apply or would like more information, please email your CV in Microsoft word format to Caroline Parker by clicking on the link below by Wednesday 28th August 2024. You must also include a bullet pointed synopsis at the top of your CV demonstrating how exactly you meet the Essential Criteria below:

Essential Criteria:

Applicants must, by the closing date for applications, have:

QUALIFICATIONS

1a.) A relevant university degree or relevant professional qualification and have 3 years‟ experience in a management role within an HR context preferably in the management of recruitment services and the delivery of services within a customer driven environment in accordance with a service level agreement

OR

1b.) 5 Years’ experience in a management role within an HR/management preferably in the management of Recruitment services and the delivery of services within a customer driven environment in accordance with a service level agreement

EXPERIENCE

2.) Delivering against challenging performance management programmes to meet a full range of targets and making significant improvements

3.) Experience of using HR/IT systems to produce strategic management information

4.) Have worked with a diverse range of stakeholders, both internal and external to the organisation, to achieve successful outcomes.

5.) Provide evidence of strong focus on improving the customer experience to service users

6.) Hold a full current driving licence (valid in the UK) and have access to a car at the closing date or have *access to a form of transport which will permit the applicant to carry out the duties of the post in full. The candidate must be prepared to travel throughout Northern Ireland and, on occasions, within the United Kingdom, the Republic of Ireland, and elsewhere.

SKILLS/ABILITIES/KNOWLEDGE

7.) A demonstrable track record of strong negotiation, communication and influencing skills to meet the post in full.

8.) Extensive staff management and leadership skills to deliver results within a target driven environment.

9.) Provide evidence of strong focus on improving customer experience to service users.

10.) Demonstrate evidence of personal responsibility for achieving significant measurable improvements, at an organisational level, across a range of management activities.

11.) Experience of contributing to successful achievement of commercial, business and/ or strategic objectives.

Desirable Criteria:

1. Have experience of implementing significant change management project(s).

2. Experience of managing large teams (large team is defined as more than 50 staff)

Further Details:

* Hourly Rate: £30.16

* Duration: until 31st December 2024 (possible extension available)

* Hours: 37.5 hours per week

* Location: Armagh

If you wish to apply or would like more information, please email your CV in Microsoft word format to Caroline Parker by clicking on the link below by Wednesday 28th August 2024.

Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details.

Please note only applicants that match this criteria can be considered for the role.

Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer