Login to Apply

Job Title: Temporary Admin Customer Service Advisor
 
Location: Speke, Liverpool, UK
 
Duration: Temporary (3 months)
 
Job Description:
We are seeking a proactive and dedicated Temporary Admin Customer Service Advisors to join our dynamic team in Speke. The successful candidate will provide exceptional customer service and administrative support, ensuring smooth operations and high levels of customer satisfaction.
Key Responsibilities:

Customer Service:
Handle inbound customer inquiries via phone, email, and chat.
Resolve customer issues and complaints in a professional and timely manner.
Provide accurate information about products, services, and policies.
Administrative Support:
Manage and update customer records and databases.
Process orders, returns, and exchanges efficiently.
Prepare and distribute reports and documentation as needed.
Communication:
Liaise with internal departments to resolve customer issues.
Follow up with customers to ensure their issues are resolved to their satisfaction.
Communicate any customer feedback to the relevant departments for continuous improvement.
Team Collaboration:
Work closely with team members to meet and exceed service level agreements.
Participate in team meetings and contribute ideas for process improvements.
Other Duties:
Assist with general office duties as required.
Support the team with ad-hoc tasks and projects. Qualifications:

Previous experience in a customer service or administrative role.
Excellent communication skills, both written and verbal.
Strong organizational skills with the ability to multitask and prioritize.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
A positive attitude and a commitment to providing outstanding customer service. Working Hours:

Full-time, Monday to Friday
8:00 AM to 4:00 PM Salary:

Competitive hourly rate How to Apply:
Interested candidates are invited to submit their CV to (url removed) or do an online registration at REGISTER | Lupa ((url removed))
About Us:
Lupa Recruitment is a leading provider of temporary staffing , committed to delivering excellence to our customers. We value teamwork, integrity, and a customer-centric approach in everything we do. Join our team and be part of a company that values your contribution and supports your professional growth