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Our client is looking for a pro active, hard working and compujter literate individual to work in a busy office within a small team who is focused on delivering a positive experience to thier clients, contractors, engineers and site residents.

As a customer service assistant you will work at a company and get hands on experience. You will gain new skills and work along side experienced staff.

What you will do as a customer service assistant :

* Handling cient purchase orders (POs) and enquiries as they arrive by email and telephone

* Managing and allocationg POs in line with business processes to ensure customer delivery is consistent

* Accurately processing data into customer management sytems and field management software

* The effective planning of engineer schedules

* The management of approved contractor work orders

* The preperation of high-quality service, maintenance and emergency response reports for clients

* The preperation and calculation of POs and quotations

* Assisting with the creation and continuous improvement of business processes

* Participation in training and development

We need you to be able to take ownership for the quality of customer service and satifisfaction. As a custoimer service assiatant you will be the first point of call and there will be lots of interactions and working with clients, contractors and site residents.

We offer a training course to be confirmed as day release as one day per week and must be able to attend Wigan & Leigh college to complete a Level 2 as a customer service practitioner.

If you feel you could become our next customer service assistant we are looking for people to interview and start as soon as possible.

Hours 8am-4pm

Mon - Fri

Please click apply