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Insurance Operations Assistant

£35,000 - £40,000 plus benefits including a bonus, generous pension, private medical

Flexible working / hybrid / open to full-time and part-time

London, EC2N (WFH 2-3 days)

My client is a leading underwriting specialist who offer excellent career prospects, a supportive working environment and generous staff benefits. They are looking for an experienced Insurance Operations Assistant to join their busy operations team, to deliver operational efficiency through administrative services to multiple teams including Underwriting.

Operations Assistant – Duties:

Develop an understanding of the Operations Assistant processes which span both underwriting and operational activities e.g. risk entry, credit control, claims, outwards reinsurance etc.

Perform day-to-day underwriting and operational support responsibilities including timely and accurate data entry (risk and aggregate) and allocation of premium and claims messages.

Assist the Operations Assistant Manager in monitoring outstanding volumes and actioning team priorities, especially during busy / high-volume periods, to maintain appropriate SLAs (service level agreements) and deliver results.

Ensure team process documentation is accurate and regularly updated.

Stakeholder Management Be one of the key points of contact for Operations Assistants, Underwriting and Agency team members.

Be a key point of contact for outsourced data entry activities.

Attend quarterly Underwriting Team meetings to identify opportunities for Operations Assistants team support.

Insurance Operations Assistant – Requirements;

Good organisational, time management and task prioritisation skills. Ability to plan and prioritise individual and team workloads regularly.

Uses own initiative and actively seeks creative opportunities through problem solving and the improvement of team processes to implement efficiencies for all stakeholders.

Self-motivated, with the ability to encourage others, particularly in busy periods.

Approachable and an effective communicator.

Analytical with a high degree of accuracy and attention to detail.

Relationship management - able to develop and maintain ongoing relationships with a variety of stakeholders across different departments, internally and externally.

Good IT / technical skills with experience in programs such as Outlook, Word and Excel.

In return, my client offers the chance to play a key role in a busy team within an extremely well-established underwriting group, offering a supportive working environment and excellent benefits including a bonus, flexible working, private medical, generous pension and lots more. Sound interesting and something you would love to be part of? Apply today