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Service Desk Analyst (1st Line) x 2 - Bournemouth - £(Apply online only)/ day - 2 months (immediate start - extension likely)

A leading organisation in Bournemouth have a requirement for two 1st Line Service Desk Analysts to join their existing service desk.

It will require 2 years experience working on a service desk, and will involve the following 1st line support:

* Logging incidents via incoming calls

* Actioning tickets via the Service-Now tool

* Assigning tickets to relevant support groups

Prior experience will be required with the following:

* Active Directory account management

* Office365

* Laptop & hardware troubleshooting

The contract would initially run for 2 months (but this is likely to be extended) and would ideally start on Monday 3rd February. The contract would need be carried out via an umbrella company