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IMH Recruitment is seeking experienced Customer Service Advisors to join our well-established client, a leading manufacturing and distribution retailer with a nationwide presence. This role offers a dynamic and supportive environment within a reputable organization.

Key Responsibilities:

* Deliver exceptional customer service as the first point of contact.

* Handle customer inquiries and provide accurate product/service information.

* Build strong relationships with customers.

* Coordinate deliveries by liaising with couriers and customers.

* Manage and update customer accounts using various systems and databases.

* Process orders and manage related administration tasks.

* Handle complaints effectively with professionalism and care.

* Respond to inbound calls and inquiries via email or live chat.

Essential Skills:

* Strong problem-solving abilities.

* Excellent verbal and written communication skills.

* Proficient in using computers and multiple systems.

* Previous experience in call handling, email handling, or live chat.

Why Join Us?

* Competitive pay rate of £12.18 per hour.

* Regular, sociable hours: 08:00 - 16:30, Monday to Friday

* Opportunity to work with a well-respected company with offices across the UK.

How to Apply:

Submit your updated CV and contact our office on (phone number removed) for further details