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Tenant Liaison Officer – 6-Month Temporary to Permanent Opportunity
£14.00 per hour (Umbrella)
Location: Carlisle

I am currently on the look for a Tenant Liaison Officer to join our client’s team for the new year, a leading property services company, on a temporary-to-permanent basis. This role offers the chance to make a real impact while developing your career in a dynamic and supportive environment.

Key Responsibilities:

* Act as the primary point of contact for tenants during property maintenance and refurbishment projects.

* Provide clear and regular updates, addressing any concerns or queries tenants may have.

* Coordinate schedules with contractors to minimize disruption to tenants.

* Maintain accurate records of tenant interactions and project progress.

* Resolve any issues or complaints in a professional and timely manner.

* Ensure all communications reflect empathy, professionalism, and a commitment to excellent service.

What We’re Looking For:

* Proven experience in a customer-facing role, ideally within property services, housing, or social care.

* Excellent communication and interpersonal skills.

* Strong organizational abilities with a keen eye for detail.

* Ability to handle challenging situations with empathy and professionalism.

* Proficiency in record-keeping and administrative tasks.

* A valid UK driving license is desirable.

What’s on Offer:

* Competitive hourly rate of £14.00 per hour (umbrella).

* Temporary contract for six months with prospect to become a permanent role.

* Opportunity to work with a forward-thinking and reputable company.

* A supportive environment with the chance to develop your skills further.

If you’re passionate about delivering exceptional service and thrive in a fast-paced, tenant-focused role, we’d love to hear from you! Apply today to take the next step in your career.

How to Apply

Please contact Jack on (phone number removed) for more details.

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