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Cityworx are recruiting for a Registered Supported Living Service Manager to be based in Ipswich
This is a new build service opening in Ipswich early 2025, it will have 21 units over 3 floors and will provide support to people with complex & non complex issues as well as Learning Disabilities.
About the role
We need a Registered Manager from a Supported Living background. As a Service Manager you will be promoting a caring environment for customers through high standards of professional practice, making sure each customer receives care appropriate to their needs. You will ensure compliance with all company, local and national standards whilst overseeing quality assurance ensuring these activities are carried out, monitored, recorded, and reported.
The role will be supporting the area manager in the assessments of individuals who are referred for housing, care and support services at the facility ensuring that a personalised support plan is developed for each tenant in conjunction with the relevant professional agencies and the tenant’s family and/or representative. You will be also assisting the Area Manager in the preparation of rosters that ensure sufficient staff are available at all times and that they are deployed as efficiently and effectively as possible so that the needs of tenants can be met.
You will also be required participate in the on-call rota and provide cover for care and housing related support duties when emergency cover is required.
Skills and Qualifications required for the role
You will have substantial experience of providing care and support services for vulnerable adults. You will have previous supervisory/management experience with an NVQ Level 3 in Health & Social Care, working towards level 5. Good commercial acumen committed to setting and maintaining high standards with good IT skills