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Sales Administrator

Location: Kendal

Reports to: Head of Sales

Summary of Position:

Our client is seeking a Sales Administrator to join their team in Kendal. As a Sales Administrator, you will play a pivotal role in providing accurate and relevant advice to customers regarding our client's products and training services. Your main responsibilities will include maintaining knowledge of company products and services, processing sales orders, providing quotations, following up on quotations, and developing new business by contacting prospective customers.

Tasks and Responsibilities:

Provide accurate and relevant advice to customers about our products and training services, ensuring prompt recording of customer information.
Maintain knowledge of our client's products and services, staying up to date with any changes or updates.
Process sales orders efficiently and accurately, ensuring on-time delivery and customer satisfaction.
Provide quotations to customers based on their requirements, adhering to pricing guidelines and policies.
Follow up on quotations to gauge customer interest and address any questions or concerns they may have.
Make regular contact with allocated accounts to build and maintain strong relationships, identifying sales opportunities that arise during customer interactions.
Use the CRM system to keep customer information up to date and track customer interactions, ensuring accurate reporting and effective communication within the team.
Develop new business by proactively contacting prospective customers, promoting our client's products and services, and negotiating sales through to conclusion.
Collaborate with the sales team to share customer feedback, market insights, and suggestions for improving sales processes.

Qualifications and Requirements:

Previous experience in a sales administration or customer service role is preferred.

Strong communication and interpersonal skills, with the ability to build rapport and relationships with customers.

Excellent organisational skills, with the ability to prioritise tasks and manage time effectively.

Proficient in using CRM systems and other sales-related software.

Detail-oriented, with a high level of accuracy in processing sales orders and providing quotations.

Self-motivated and driven, with a proactive approach to identifying and pursuing new business opportunities.

A team player who can collaborate effectively with colleagues and contribute to the overall success of the sales team.

If you are a motivated individual with a passion for sales and customer service, we would love to hear from you. Join our client's team as a Sales Administrator and be a part of a dynamic and growing organisation. Apply today!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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