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OPERATIONS MANAGER

Location: Surrey

Salary: £55,000 - £65,000 + enhanced pension 9.5%, discretionary bonus and more…

We are seeking a highly skilled and experienced Operations Manager to oversee the mobilisation of tenants for a multi-occupied commercial property. The ideal candidate will have a strong background in operational management, with specific experience in managing the day-to-day activities and services within a commercial building. Understanding the hard services is crucial for this position.

As the Operations Manager, you will be instrumental in ensuring the seamless transition of tenants into the building while maintaining excellent operational standards.

Key Responsibilities:

* Lead the mobilisation of tenants within a multi-occupied commercial property, ensuring smooth integration and a positive tenant experience.

* Oversee the day-to-day operations, ensuring the building’s facilities and services are well-maintained, efficient, and cost-effective.

* Manage financial operations including budgeting, financial reporting, and monitoring expenditure.

* Ensure compliance with Health and Safety regulations and company policies to ensure a safe working environment for tenants and staff.

* Lead the tendering process, including contractor selection and management, to ensure high-quality and cost-effective services.

* Maintain regular communication with tenants, addressing any operational or maintenance concerns in a timely and professional manner.

* Use basic IT systems to manage operational tasks, record keeping, and reporting.

Essential Skills and Experience:

* Proven experience in operational management of a multi-occupied commercial building.

* Strong managerial skills, with the ability to lead and motivate a team.

* Solid financial management experience, including budgeting, cost control, and financial reporting.

* Knowledge of Health & Safety regulations and the ability to implement these within an operational context.

* Experience in tendering processes and managing contractors.

* Proficient in basic IT skills (e.g., MS Office, property management software).

Desirable Skills and Experience:

* Experience in fabric management and long-term costing.

* Knowledge of project management, particularly within a commercial property setting.

* Familiarity with service charge management

* ESG experience

* Contractor management within hard and soft services, preferably hard.

This is a fantastic opportunity to join a dynamic team and play a key role in the successful operation and mobilisation of tenants for a high-profile commercial property.

If you have a passion for property management and are looking for a challenging and rewarding role, we would love to hear from you