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IT Support Analyst
Full time - London - Hybrid
£30,000 - £38,000 per annum + Bonus

Is this the IT Support Analyst role for you?

Crone Corkill are partnered with a very well established, Central London based professional services client who are looking to add an IT Support Analyst to the team. Focusing predominantly on 2nd Line responsibilities as part of a close-knit team, you'll be a key member in their upcoming migration & testing projects, whilst also providing day to day IT Support for circa 100 end users.

What will you do as an IT Support Analyst?

Create Windows Server templates
Create and administer user accounts on Office 365/Azure and Active Directory
Deliver and manage VMs
Provide performance monitoring, datastore management and snapshot maintenance of VMs
Troubleshoot the O365 suite with 3rd party software integration (Outlook, Teams, SharePoint, Exchange etc)
Group Policy management
Perform IT inductions for new starters
Install and maintain IT hardware and troubleshoot & resolve issues related to laptops, desktops, mobile devices etcWhat skills do you need to be an IT Support Analyst?

The ability to work independently on Desktop Support
Customer service expertise
Desktop Support in a Windows 10/11 environment (On-Prem & Remote)
Office 365/Azure admin
VMware (vSphere advantageous)
Teams, SharePoint, OneDrive, Exchange etc admin
Azure AD & Active Directory admin
Intune (advantageous)
iManage (advantageous)
Citrix Virtual apps (advantageous)
PowerShell (advantageous)
Experience working in a small company/IT team previously (advantageous)What's in it for you?

Due to the size of the team, individual responsibilities are high, as is the level of autonomy, giving you the opportunity to gain exposure to all systems within the business, whilst also acting as a key figure within various IT projects