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Customer Service

Our client is a leading provider of specialist products for a wide range of industries, including construction, events, utilities, and offshore oil and gas. They operate across multiple locations in the UK, supporting businesses with tailored, flexible solutions.

Working as a key member of the Customer Service team you’ll be dedicated to ensuring a seamless experience. Your responsibilities will include managing key accounts, processing rental orders, and maintaining accurate records.

Benefits Package:

* Starting salary of £25,000, with opportunities for overtime

* Company pension scheme

* Holiday loyalty program

* On-site café discount

* 8-hour shifts

* Permanent role

* Shift patterns: Tuesday to Saturday or Sunday to Thursday, with varied start and finish times between 7 am and 7 pm.

Key Responsibilities:

* Provide exceptional, customer-focused service to both general orders and key accounts.

* Accurately process detailed documentation to reduce account queries.

* Coordinate with the Transport Department for necessary item movements.

* Answer incoming calls promptly and resolve customer inquiries quickly and efficiently.

* Generate and post invoices daily

Candidate Requirements:

* An effective communicator with a proven background in customer service

* Flexibility to work shift patterns between 7am to 7pm

* Ability to thrive under pressure

* Self-motivated with the ability to work independently

If this role sounds like the perfect fit for you, call us today on (phone number removed) to discuss it further