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Overview

Expleo is a trusted partner for end-to-end, integrated engineering, quality services, and management consulting for digital transformation. We help businesses harness unrelenting technological change to successfully deliver innovations that will help them gain a competitive advantage and improve the everyday lives of people around the globe.

As part of the Expleo Digital and Emerging Technology (DET) team, you will report to the Head of Cyber.

Within the Cybersecurity Practice, you will be part of a dynamic and passionate team, working on complex and captivating projects integrating the latest technological solutions and trends.

This is a customer-facing role that will provide you with the opportunity to work with emerging technologies and cutting-edge products in a fast-paced and dynamic environment.

The Cybersecurity Operations Manager is responsible for supporting the planning, execution, and delivery of cybersecurity projects. While the responsibility for managing these projects lies with the Capability Leads, this role focuses on administrative support, quality assurance for internal and practice procedures, and resource coordination. The Cybersecurity Operations Manager ensures that all administrative tasks are completed efficiently, adhering to the highest standards of quality and security.

Responsibilities

Ensure accurate and timely booking of staff time to the appropriate project codes and optimise team member utilisation rates.
Oversee the management of booking codes and the approval of time-sheets to ensure compliance and accuracy.
Support business engagement by generating quote codes, conducting financial checks, preparing necessary documentation, and monitoring the tracking of quote codes and associated budgeted hours.
Manage client relations and engagement throughout project delivery, including conducting follow-up engagements to ensure high levels of client satisfaction.
Generate and monitor project revenue, and manage the full life-cycle of invoices, including issuing, receipt, advanced authorisations, and contract variations.
Support the sales process by ensuring adherence to Quality Assurance standards and compliance with Quality Management System (QMS) procedures to successfully pass audits.
Oversee the project reporting process and maintain an updated resource tracker to monitor project progress and resource allocation effectively.
Facilitate practice file management and drive continuous improvements in configuration management by tracking and following up on action items to ensure timely completion.
Assist staff members in the Talent Pool by aligning their efforts with weekly priorities set by leads, thereby maximising their productivity and contribution.

Qualifications

Relevant education or industry-recognised certifications in management-related subjects suited to this role (MSc, BSc, PMP, APM, PRINCE2, Agile)

Essential skills

Strong leadership, communication, and organisational skills.
Familiarity with project management tools, time-tracking software, and risk management tools.
Excellent verbal and written communication skills.
Keen attention to detail and accuracy.
Strong analytical and problem-solving skills.
Ability to lead and motivate a team.
Adaptability to changing project requirements and the ability to work under pressure

Desired skills

Understanding of cybersecurity principles and practices.

Experience

Minimum of 5 years of experience in a management role.
Proven track record in managing complex projects.
Experience in client relations and engagement.
Familiarity with quality management systems and compliance procedures.
Financial management experience, including budgeting and invoicing.
Experience in resource management and optimisation.

What do I need before I apply

Have the right to work in the UK.
Current or eligibility to achieve at a minimum SC clearance.

Benefits

Collaborative working environment - we stand shoulder to shoulder with our clients and our peers through good times and challenges
We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses
Competitive company benefits
Always working as one team, our people are not afraid to think big and challenge the status quo
As a Disability Confident Committed Employer we have committed to:
Ensure our recruitment process is inclusive and accessible
Communicating and promoting vacancies
Offering an interview to disabled people who meet the minimum criteria for the job
Anticipating and providing reasonable adjustments as required
Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people"We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age".

We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive