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Sales Support Administrator - Risley - Paying up to £32k + Bonus scheme + Career Progression

Our client who are one of the worlds largest manufacturers and suppliers of high quality perforated metal products, are looking for an to join them on a permanent basis.

The Role:

* The Sales Support Administrator will manage a wide group of current and potential mainly small and medium sized accounts with the company product range.

* The Sales Support Administrator ensures appropriate administrative handling of quotes, orders and claims, as well as service and solution orientated communication in any matter leading to high customer satisfaction and conversion rates.

* The Sales Support Administrator executes on the agreed actions from local Go To Market plans and maintains and updates relevant customer data in the company systems including the Salesforce CRM.

Key Responsibilites:

* Establish and build customer satisfying environment and deliver on contractual promises

* Execute on assigned tasks and actions to achieve budget and targeted sales growth.

* Follow and execute on company processes, work instructions and provided IT systems

* Work with provided sales and pricing tools and negotiate for improved margins

* Registration, review and sharing of customer data and requirements to team

* Monitor customer needs and complaints to provide information for business improvement.

* Execute quality sales calls and selective visits to new existing customers

* Day to day management of own sales performance and assigned actions

* Handling of sales orders including ensuring correct deliveries to customers

Qualifications and experience of the Sales Support Administrator:

* Commercial and/ or administrative education

* Team-orientated attitude and social skills

* Smart, organised and effective working methods

* Qualified to execute on action plans and daily sales performance

* Ability to conduct negotiations and make deals independently

* Willingness to learn technical specifications

* Energetic and articulate with naturally good communication skills

* Commercially astute with ability to spot growth opportunities

* Ideally some experience in metalwork industry, fabrication or manufacturing but not essential

* Customer Service skills

Benefits

* Company events

* Company pension

* Healthcare Plan

* Free Parking

* 25 Days holidays plus Bank holidays