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Position:

Account Manager

Location:

Staffordshire

Salary:

£25-£30k

The Company:

My Client specialises in B1, B2 & Digital and is looking for an experienced account manager to join their team.

They are looking for a highly motivated, adaptable, and proactive individual with drive and enthusiasm, who is great at relationship-building and communicating with people at all levels.

The ideal candidate will have good experience from working in the printing industry, be process-orientated, highly organised, and able to multi-task. Confident and professionally presented, they will be a problem-solver and strategic thinker who is calm under pressure with a pro-active work attitude, able to work collaboratively to meet their clients expectations and deadlines.

As an Account Manager, you will be the key point of contact for their clients, ensuring they receive exceptional service while identifying opportunities to grow and strengthen relationships. This role is perfect for someone who thrives in a fast-paced environment, is commercially driven, and has a passion for providing outstanding client support.

Hours:

Monday – Friday

The Role:

* Build and maintain strong relationships with existing clients.

* Handle incoming customer inquiries, supply price quotes from estimators, and process orders promptly and accurately.

* Collaborate closely with the sales team to coordinate sales efforts and ensure customer satisfaction.

* Manage briefs, including design, artwork, print, fulfilment, and distribution.

* Ensure briefs are created and delivered to their production teams on time and with clarity.

* Use management information systems to facilitate workflow and transfer of information between client and production

* Ensure POs are raised for external suppliers.

* Book and organise deliveries with carriers.

Requirements:

* Understanding of Print production basics including design, artwork, print, fulfilment, and distribution.

* Knowledge of print techniques, materials and print finishes.

* Organised and able to multi-task.

* Confident and professionally presented.

* Have attention to detail and good organisation skills.

* IT literate and proficient in print related MIS such as Tharstern or PrintIQ would be advantageous