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Senior Therapist

Champneys Forest Mere

Contract: Full Time
Salary: £33,729 OTE

Our passion is health and wellbeing and we know our therapists are at the heart of that vision, with that in mind we proudly have exceptional training journeys for all our therapists, we have in house trainers that are there to ensure you reach your full potential and progress with us.

As a Senior Spa Therapist, naturally you will be passionate and friendly, whilst providing first class service delivering the highest standard of therapeutic, holistic and wellbeing treatments. You will be confident with facials, massages and nail treatments.
Like us, you will have a passion for wellbeing, and everything you do will be driven by a desire to exceed your guests’ expectations.
We offer state of the art facilities within all of our resorts and hotels, boasting modern and stylish Spa’s.

Some duties and responsibilities include;

• To carry out all spa treatments to the required standards ensuring the specific treatment time is adhered to.

• To follow Champneys protocols and training programmes ensuring you are offering the best service to our guests.

• To have a thorough knowledge of the Club & Spa and Hotel and its facilities and rules, advising customers accordingly.

• To be responsible for your working areas and ensure that equipment is fully operational and clean and report any defects to maintenance via the Manager on duty at any time of the day.

• To adhere to Health and Safety regulations by using safe work practices.

• To attend any appropriate training courses required for your therapist grade to be able to offer all treatment a senior therapist should be offering.

• To liaise in a positive and constructive manner with the manager and receptionists on the days scheduled treatments, any changes, additions etc in order to meet the ever-changing needs of our guests. Flexibility and cooperation are required. This may also include shift changes.

• To keep up to date with developments relating to the product ranges and any new treatments.

• To give professional advice to guests via talks and demonstrations, spa tours and promotional events in order to promote available treatments.

• To provide Ultimate client care to all of our guests, give them an unforgettable and lasting treatment experience.

• To maximise revenue opportunities in accordance to your targets and seek assistance if you need additional support or training.

• Recommend suitable homecare for our guests to be able to continue their results at home.

• Provide mentorship to more junior therapists, sharing knowledge and experience.

• To provide premier guests with skin consultation appointments along with a full home care prescription.

Weekend working is on a rota basis.

Benefits

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

Health, Wellness and Wellbeing incentives

Champneys experiences (such an overnight stay or an ultimate spa day experience)

App technology for all our essential forms

In house social media connecting our Champneys Family

Motivating, rewarding and engaging colleague events

Discounted stays for you, your friends and family at any of our Hotels or Resorts

Complimentary Spa Day on completion of your probationary period

50% discount on all Champneys products

Great discounts on our partner products Elemis and Clarins

Discounted membership to our exceptional health clubs

Merlin Entertainments Attraction

Introduce a friend incentive

Long Service celebrations

Free parking

Professional Uniform