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Job Title: New & Used Car Business Manager
Location: Craigavon, County Armagh, BT64 3AG
Salary: Basic Salary £34,176 + bonus – OTE £53,745 + company car + Benefits
Full Time and Permanent – you will be required to work 2 weekends out of 3
Our client is an independent car dealer group which operates a network of 61 car dealership sites in the UK and channel islands. They are one of the Top 25 Sunday Times best big companies to work for.
They are looking for a New and Used Car Business Manager to join them at their new Craigavon dealership.
As a New and Used Car Business Manager you will maximise opportunities to provide an effective financial solution for a range of customers whilst assisting with the sales strategy and prepare reports as required. You'll help the sales team maximise profitability on all product and service stock and provide financial support and guidance whilst overseeing all vehicle transactions. You'll deliver exceptional product knowledge and communicate appropriately with customers whilst delivering the most positive customer experience possible.
Job Purpose:
To drive the standard in customer care and provide financial guidance and make the necessary arrangements for small businesses and private customer vehicle transactions. You’ll provide and maintain high standards of customer satisfaction and help the dealership meet and exceed targets through the delivery of exceptional customer experience.
Key Responsibilities:
* Demonstrate our clients Purpose, Principles, and Ambition (PPA) in all dealings with colleagues, customer and prospects.
* Anticipate and identify customer needs, and meet and exceed them by relationship building and taking responsibility for resolving customer issues and delivering an exceptional customer experience.
* Work with customers to the highest ethical and professional standards to build long-term profitable relationships.
* Demonstrate exceptional product knowledge and communicate this appropriately with customers.
* Be a Subject Matter Champion, supporting colleagues with knowledge, skills and expertise to improve business performance and profit.
* Identify opportunities for reducing waste / inefficiency or improving quality.
* Maximise opportunities to provide an effective financial solution for a range of customers.
* Help the Sales team maximise profitability on all product and service stock.
* Provide a customer-focused approach to help as many people enjoy our clients experience
Together with our generous rewards and structured approach to training and development, our client offers real job security and every opportunity to progress.
In addition to receiving a competitive salary, for the right candidate this position will offer:
* Industry leading package
* 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
* Pension Scheme & Life Assurance
* Company Car
* company vehicle purchase scheme
* Discount on Service, Bodyshop and Parts
* 1 day each year to volunteer for a charity of your choice
* Cycle to work purchase scheme
* Access to Perks at Work discount website
You must have a full and valid driving licence.
* Are you numerate?
* Are you customer focused?
* Have you had previous experience in a similar role with a proven track record?
Then we want to hear from you!
To apply for this role can you please submit your full and up to date CV to Jonathan at Pybus Recruitment