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Care Co-ordinator

Are you super organised and efficient?

Do you have experience of 1 year or more working in Care?

Then we want to hear from you!

Universal Care Agency is a dynamic small business that makes a real difference to people's lives in the Hampshire area and we are looking to grow our team.

This Co-ordinator role organises our carers to ensure they provide effective, safe, individual care to our service users. You will be part of a friendly team who thrive on delivering the best care in the community. There will be excellent opportunities for career development led by a fully supportive manager.

What the job involves:

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Responding to emails and telephone calls in an effective and timely manner, liaising with the Registered Manager to ensure all carers are following agreed care plans

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Maintaining full and complete knowledge of the service users: their care needs; care plans; assessments; schedule of care; regular carers

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Maintaining up to date care plans, risk assessments and service user details

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Have full knowledge and understanding of CQC regulations and Company policies and procedures and to highlight any issues arising to the Registered Manager

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Attending meetings with the management team, service users, their families and/or representatives to ensure that the service provided meet the current service user’s needs

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Co-ordinate with local community teams e.g. GPs, Hospitals, District Nurses, OTs

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Provide care, in the absence of carers to the standards expected by the Company

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To keep an exceptional and orderly office environment and to be the first port of call for all queries relating to scheduling of service user visits

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Minute all staff meetings and keep accurate records of all carer’s mandatory training

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Share the on-call duties to cover any absences as required

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Work closely with the Registered Manager and support with ad hoc duties as required

Essential skills

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Knowledge of Care plans and the CQC framework

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Must have at least 1 year's work experience in the Care sector

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Must have reliable, own car and able to use it for work purposes

Desirable skills

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Recent work experience in a Care Co-ordinator role

In return we offer the following benefits:

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A permanent employed role

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Hybrid role with ability to work from your home and from our office

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Enhanced hourly rate of £12.50 - £13.50 per hour

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Expenses reimbursed at 45p per mile

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Flexible to work part time or full time hours (full time is 37.5 hours per week)

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Full Company workwear

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28 days paid holiday including bank holidays

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Employer pension contributions (after qualifying period)

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To be part of a vibrant, growing Company who care about their team

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Opportunities to develop into a management position

All applicants will be subject to a satisfactory Enhanced DBS check and Employer references, once a job offer has been made