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About us
A fantastic opportunity has arisen for an Administrator to join one of the most innovative and fastest growing fire and electrical companies in the South-East of England.
RGE was founded in 1985 and our head office is in Chigwell, Essex. We are a leading, accredited service provider with 40 years’ experience of providing Electrical and Fire Compliance services to Housing Associations and Local Authorities across London and the South-East.
Job Role for an Administrator
Due to growth within the company, we are eager to welcome an enthusiastic Administrator to join our team. If you are looking for an exciting opportunity to join an already well established but fast-growing company and you fulfil the criteria set out below, please get in touch.
* Provide effective administrative support to the whole company structure to enable excellent service delivery for our clients
* Play a role in the efficient operation of the team ensuring maximum flexibility to meet changing demands
* Answer telephones, and deal with all telephone enquiries with a helpful, tactful approach and to see the enquiry through to conclusion
* To process contract-specific works orders accurately and in a timely manner
* Monitor, update & distribute works using the company database to ensure that each order is completed and all targets are met
* Book appointments for works by telephone and email
* Liaise with clients, sub-contractors and members of the public, keeping them informed and up to date with works progress or problems
* Collate paperwork pertaining to completed works orders
* General office administrator duties
* Partake in any other duty commensurate to the role
Experience needed for an Administrator;
* Ability and willingness to commute to our Chigwell office
* Good written and verbal communication skills
* A minimum of one year experience within an office administrative role with knowledge of clerical & administrative procedures and systems
* Computer literacy: Microsoft Outlook, Excel, and Word
* Ability to prioritise workload, with good planning & organisational skills
* Good attention to detail and a genuine care for getting things right
* Be able to work as part of a team
* A positive problem-solving attitude
* Flexible & adaptable
Salary & Benefits
* Competitive salary relative to experience (PAYE)
* 23 days holiday per year, rising to 25 days after two years of employment
* Buy and sell holiday scheme
* Access to a pension scheme
* Time and a half rate for evening and Saturday working hours
* Flexible working approach upon agreement
* Amazing in-house training programme. E- learning platforms available. Development review and progression opportunities.
* Employee wellbeing programme
* Casual dress, company social events, on-site parking