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Sales Advisor/Customer Service Advisor
Inspire Resourcing are recruiting for a fantastic client in the Mansfield area who are looking to expand their team with a Sales/Customer Service Advisor.
This is a fantastic opportunity for a Sales/Customer Service Advisor to join a established team & would suit an individual with previous Sales or Customer Service experience..
Key Responsibilities:
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Answering the telephone to customers and dealing with their enquiries and questions
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Dealing with customer returns and refunds, feeding back complaints to Line Manager
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Ensuring urgent orders are dispatched on time
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Coming up with ideas to improve sales in a proactive manner
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Increasing sales and monitoring those sales on a weekly basis
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Serving customers over the Counter
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Answering queries and questions
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Ensuing priorities are dealt with in the required order and being flexible when they change
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Improving customer experience and satisfaction whenever possible
* Display a confident telephone manner
Requirements & Qualifications
* Must be willing to work one in two Saturdays on overtime
* Confident face-to-face with customers
* Confident over the phone
* You will be confident in your knowledge and ability to upsell products and services.
* Be positive, with a can do attitude
Job Type: Full-time
Pay: £27,750.00-£30,750.00 per year