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Job Title: Coordinator - Surveying
Location: Weston Super Mare, BS24 
Salary: £15 per hour
Hours per Week: 37 hours
Working Pattern: Monday to Friday
Expected Length of Contract: 3 months

About the Role:
Are you looking to make a real impact in housing services? We are seeking a dedicated and detail-oriented Coordinator to join our Property Services Surveying team. In this role, you’ll play a crucial part in ensuring that our systems run smoothly, manage liabilities effectively, and respond to customer concerns in a timely manner.
Each day brings a new challenge, as you will collaborate across departments to enhance communication related to repairs, maintenance, and surveying. By gathering customer feedback and using your problem-solving skills, you'll help us continuously improve the services we offer.

Key Responsibilities:

Monitor the Surveying function inbox, keeping it up to date and responding to queries.
Coordinate requests for Surveying input, assigning cases to Surveyors and keeping accurate records of ongoing and completed jobs.
Create, assign, and close CX jobs, or redirect to relevant teams as needed.
Collate customer feedback related to damp and mould reports for internal and external delivery teams.
About You:

To be successful in this role, you’ll need:

Experience working in an administrative or office-based role.
A keen eye for detail with strong accuracy skills.
Excellent IT skills, particularly with MS Office applications.
Experience working in affordable housing or a related field (desirable).
The ability to communicate effectively, both verbally and in writing, with a range of stakeholders.
Strong analytical skills to assess information, make informed judgments, and manage risk.
A solid understanding of delivering front-line services in challenging environments.
Knowledge of damp and mould issues, disrepair, and related business processes.
 For any further information please call Pertemps Bridgwater and ask to speak with Richard