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Siamo Recruitment are currently looking for an experienced Operations Manager on a fixed term contract for our prestigious client who is one of the UK’s leading automotive parts distributorsbased in Wolverhampton WV10.

The Role:
The Outbound Operations Manager oversees all outbound operations in a fast-paced distribution centre. This role ensures efficient, accurate, and timely order fulfillment, shipping, and delivery processes while managing a team of supervisors and associates. The ideal candidate will have strong leadership skills, operational expertise, and a commitment to meeting and exceeding performance metrics.

Hours: Monday to Friday 18:00-0200am  
Salary: £45-£50K + £5k car allowance)

Key Responsibilities
Operational Management

Plan, direct, and oversee all outbound operations, including order picking, packing, staging, and shipping.
Ensure timely and accurate order fulfillment to meet customer service standards.
Monitor outbound schedules and coordinate with carriers to optimize shipping processes.
Develop and implement operational procedures to enhance productivity, reduce errors, and improve efficiency.
Manage inventory flow in alignment with outbound requirements, ensuring seamless integration with inbound and replenishment processes.Team Leadership

Supervise, mentor, and develop a team of supervisors and associates.
Establish clear performance expectations and hold team members accountable for meeting goals.
Provide training and cross-training opportunities to build a flexible and skilled workforce.
Foster a positive, collaborative work environment focused on safety, respect, and productivity.Performance Metrics & Reporting

Track and analyze key performance indicators (KPIs) such as on-time shipments, order accuracy, and labor efficiency.
Identify trends, resolve bottlenecks, and implement solutions to improve performance.
Prepare and present reports on outbound operations to senior management.Safety & Compliance

Ensure all outbound activities comply with company policies, safety standards, and regulatory requirements.
Conduct regular audits and enforce best practices to maintain a safe and organized workplace.
Investigate and resolve safety incidents or operational disruptions promptly.Continuous Improvement

Drive process improvement initiatives to enhance outbound efficiency and customer satisfaction.
Collaborate with cross-functional teams to streamline workflows and integrate new technologies or systems.
Stay informed on industry trends and innovations to maintain a competitive edge.Qualifications
Education & Experience

Bachelor’s degree in logistics, supply chain management, business administration, or a related field (or equivalent experience).
5+ years of experience in distribution, logistics, or warehouse operations, with at least 2 years in a managerial role.Skills & Competencies

Strong knowledge of outbound logistics processes, systems, and best practices.
Proficient in warehouse management systems (WMS) and other operational tools.
Demonstrated ability to lead and motivate teams in a dynamic environment.
Excellent organizational, problem-solving, and decision-making skills.
Effective communication skills, both verbal and written.
Ability to analyze data and drive performance improvements