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Claims Handler
Newcastle, Longbenton
Hybrid working is available once the probation period has ended (2 days in the office per month)
Monday to Friday 9am–5pm (36 hours per week)
£26,000 - £27,000 DOE
Excellent company benefits!

Start date 14th April 2025

Outsource UK is hiring! We're looking for experienced Claim Handlers who are passionate about helping and supporting customers. Our client, one of the UK's largest and most reputable retail banks, is offering a permanent position for the right candidate.

To be considered for the role, previous experience in a similar role is a must. But if you're looking for a place to grow, develop and learn in your career, this is the perfect opportunity for you!

Duties of the Claims Handler Position:

* Liaising with customers of the client delivering exceptional customer service

* Gathering required information, ensuring accuracy when doing so

* Managing a large number of existing claims and dealing with queries from customers, third parties, and suppliers to ensure the efficient progress of the claim

* Liaising with third parties such as other insurance companies and solicitors etc

Benefits of the Claims Handler

* Work in the office 2 days a month after training and settling in period

* Great Pension scheme

* Life assurance (5x your annual salary)

* 7.2 weeks holidays including bank holidays

* Holiday buy and sell scheme

* Vitality health insurance and much more!

Requirements of the Claims Handler position:

* Articulate and professional with excellent communication, verbal and written

* Prior experience in a claims handler position or customer service in a financial or insurance industry

* Experience within a financial services or complaints environment

* Experience working in fast-paced, target-driven environments

If you have the relevant experience and are interested in the role of Claim Handler, then apply now