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Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Are you an experienced Technical Writer looking for an exciting opportunity to join a dynamic team and make an impact on the success of our products? Our client, a leading organisation in the Retail industry, is seeking a talented Technical Author to produce high-quality documentation that enhances the accessibility and usability of their products. This is a temporary position with a contract length of 6 months, offering you the chance to be part of a collaborative and innovative team.

Role: Technical Author

Duration: 6 Months

Location: Welwyn Garden City (3 Days in Office)

Rate: £650 per day (umbrella)

As a Technical Author at our client's organisation, you will play a pivotal role in translating complex technical information into clear and user-friendly documents. Your primary responsibility will be to collaborate closely with developers, engineers, product managers, and usability designers to ensure that the products are more accessible to our client's developers. Your contributions will directly impact the efficiency and effectiveness of their development teams, enabling them to understand and utilise the products to their maximum potential.

Responsibilities:

Work with internal teams to gain an in-depth understanding of the product and documentation requirements.
Produce high-quality documentation that meets industry standards and is suitable for its intended audience.
Write easy-to-understand user interface text, online help, and developer guides.
Create tutorials to assist end-users in utilising a variety of applications.
Analyse existing and potential content, focusing on opportunities for reuse and single sourcing.
Create and maintain the information architecture.

Requirements and Skills:

Proven working experience in technical writing of software documentation.
Ability to deliver high-quality documentation with attention to detail.
Experience in training people using the documents you have created.
Ability to quickly grasp complex technical concepts and communicate them effectively through text and visuals.
Excellent written skills in English.
Strong working knowledge of Microsoft Office.
Basic familiarity with the software development lifecycle.
A university degree in computer science or engineering, or equivalent, is preferred.

This role is ideal for someone passionate about technology, with a keen eye for detail, and dedicated to enhancing the overall user experience for our client's developers. If you are a Technical Author seeking a new challenge, we invite you to join our client's team and contribute to the success of their products.

Apply now and take the next step in your career journey with our client. We look forward to receiving your application!

Candidates will ideally show evidence of the above in their CV in order to be considered.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer