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Payroll Technician

This is a permanent opportunity within a fun, fast-paced recruitment firm.

About the Company

Protocol is a top-tier recruitment company specialising in the Education, Skills, and Training sectors. With over 29 years in the industry, we’ve built a strong brand that’s widely recognised and respected. We're passionate about growth—both ours and yours. Our people are our greatest asset, and we offer a range of training and development opportunities to support your career journey with us.

Job Description

As a Payroll Technician, you’ll be part of our dynamic Payroll Team, working alongside an established Finance Department in a collaborative, supportive environment. If you thrive on managing payrolls with precision, developing and improving systems, working independently and enjoy tackling new challenges in a lively workplace, this role could be your perfect fit.

The key responsibilities of the role will include but are not limited to:

Payroll Processing: Handle diverse payrolls on a weekly and monthly basis, ensuring accuracy and timeliness.
Data Reporting: Generate and maintain payroll-related reports, providing critical insights to relevant business stakeholders.
Pension Management: Manage workplace pensions, from calculations to communications, making sure everything runs smoothly.
Payment Management: Oversee BACS processes, ensuring all payments are on time and accurate.
Statutory Calculations: Calculate statutory payments such as SSP and SMP, keeping us fully compliant.
Customer Care: Address payroll-related queries with professionalism and care.
Collaborative Teamwork: Work closely with Finance, Compliance, and other departments to keep processes streamlined.
Additional Tasks: Contribute to other payroll projects as needed.
Process Management: Ability to review and improve processes.
About You

To succeed in this role, you’ll ideally bring:

Must have:

· Strong interpersonal skills with clear, effective communication abilities.

Advanced Excel skills and comfort working with complex data.
Exceptional organisational skills and attention to detail.
· Experience managing different types of payrolls—salaried, timesheet-based, weekly, and monthly.

· Knowledge of various payroll systems.

· Proven ability to work under pressure, meet deadlines and manage workload effectively.

· Experience of working in a recruitment / employment business or other professional service.

What's on Offer

A fantastic opportunity to shape and help drive the business forward.

Option to work a 4 day working week
Salary of £28,000-£32,000 DOE per annum.
25 days annual leave plus Bank Holidays.
Health care plans – Bupa & Wellbeing app, including employee assistance programme and 1:1 fitness and lifestyle coaching.
Payday breakfast.
Birthday day-off.
Fridge Fridays (a choice of alcoholic and non-alcoholic drinks available).
Casual dress code.
Flexible holiday options—buy or sell holidays
Discounted gym memberships