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CUSTOMER SUPPORT ADMINISTRATOR - £30k - EARLY FINISH FRIDAYS AND FREE DAILY LUNCHES! ⏰?️

We are working with an innovative tech company based in the beautiful setting of Chelsea Harbour, looking for their next Administrator!

The role comes with several perks and the opportunity to work with a fantastic team so if you are confident communicating with clients and a strong administrator APPLY NOW!

JOB ROLE: Customer Support Administrator ?

JOB TYPE: Full time, Permanent

HOURS: Monday - Thursday 8.30am - 5.30pm, Fridays 8.30am - 2pm

SALARY: £30,000 per annum ?✨

LOCATION: Chelsea Harbour, Imperial Wharf, London

Key Responsibilities

Take customer service calls and perform initial diagnostics/problem solving (ALL training provided!)
Customer liaison and follow-up
Action service department repairs - allocating field engineers as required
Progress and manage calls and repairs to completion
Process and administrate UK installations
Prepare service quotations and customer service invoices
Prepare spare part sales quotations and invoices
Review weekly compliance with performance targets and formulate weekly service reports
Occasional general office administration including ordering supplies and liaising with printers Experience/Skills required:

Confident with a polite phone manner
Assertive when instructing others
Good organisational skills
The ability to work on multiple projects
Very competent in Outlook, Word, and Excel. Training on the sales order processing system and service software used by the company will be provided
Customer service experienceOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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