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Murray Recruitment have an excellent permanent opportunity for a Service Administrator for our client, who are a well-established and successful Building Services provider based in Aberdeen.

Reporting to the Operations Manager and working as part of a team, you will be working in a very busy environment carrying out a variety of tasks.

Responsibilities;

* Deal with incoming enquiries

* Generate & plan work instructions for Engineers

* Managing PPM and Reactive works

* Monitor job progress, recording on the work orders and keeping customers informed thought the

* work process

* Ensuring all work orders are closed in a timely fashion and within SLA, completing all fields with

* relevant information, such as purchase orders, service reports and log notes

* Checking and ensuring that technicians paperwork, service reports and timesheets etc. are completed

* accurately and on time

* Timely preparation of statistics for monthly client reports

* Planning reactive works and organising PPMs for the month ahead

Experience;

* Previous Helpdesk, Scheduling or Planning experience would be advantageous however not essential.

* Excellent customer service skills.

* Computer literate with working knowledge of Microsoft Outlook, Word and Excel.

* Excellent eye for detail and accuracy.

* Ability to manage your workload and work on your own initiative.

* Due to the nature of the contract you will be required to go through a basic disclosure check.

Offering

* Salary up to £25k DOE

* Working hours Monday - Friday - 8am - 5pm (1 hour lunch office based)

* Holidays - 35 per year

* Pension

If you are interested in this position, please apply today by sending your CV!

Not the job for you but know someone who would be perfect for the role? Why not refer a friend and if they are successfully placed in the job you will receive £250 worth of vouchers? Refer A Friend