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About the role

The Product Manager will be responsible for owning and maximising the development, management, execution, and profitability of the portfolio product strategy. Utilising your deep understanding of the IT channel, you will be the central point of knowledge to ensure the wider business is successful in taking your portfolio to market. 

Key duties and responsibilities are:

Develop, curate,  and execute a successful product strategy in line with the overriding portfolio strategy.

Through the ownership of the end-to-end Product lifecycle, you will take accountability for proactive management from the initial scoping of product roadmaps, to launch activity, effective positioning,  and EOL strategy.  

Collaborate with the wider business functions in helping support customer opportunity through effective pricing management models, vendor engagement, and supply chain negotiation.

Provide intelligence back into the business around market competition, trends, technologies, and product positioning.

Analyse market trends, customer needs, and competitive products to identify and manage opportunities and threats.

Identify, develop, and maintain long lasting, mutually beneficial partnerships with key external stakeholders to create competitive advantage.

Be diligent and proactive in assessing relevant data sets to help support objective decision-making.

Engage our vendor network to support tactical opportunities to impact profitability within the business and ensure continual monitoring and improvement of pricing fluctuations.

Develop demand forecasts to inform supply chain strategies.

Working in collaboration with our Marketing function, you will be accountable for MDF planning and providing campaign content suitable and relevant for your target market.

Through collaborative engagement, you will be accountable for ensuring the correct level of vendor activity and engagement is managed across the various internal functions.

Working with our Product Operations and Marketing functions, you will provide a clear code strategy on your portfolio into the wider business and ensure proactive management to maximise end user opportunities and web content relevance.

Skills, Knowledge and Experience:

You will be a strategic thinker who can develop and communicate a clear vision and product strategy.

An ability to interpret data sets and be analytical and objective in your thought process to make informed choices.

You will be a strong collaborator in effectively working cross-department and with key stakeholders to ensure there is clarity on the direction of your portfolio.

You will be curious and have an entrepreneurial and creative approach to your work.

You will have a strong understanding of the working practices of the IT channel, including Vendor behaviors and competitor awareness.

You will be a natural relationship builder holding the ability to nurture and maintain long lasting partnerships which deliver value to Jigsaw24.

We are looking for 5+ years working within the IT channel in either a Vendor, Distribution, or Reseller role.

Previous experience working in a Product Management function or similar role.

Who are Jigsaw24

We put people first in a culture that’s reflected throughout our whole business. By respecting each person as an individual, we create an inclusive, supportive atmosphere that feels like a family and inspires everyone to follow their own path. All while delivering great customer service, celebrating our diversity, and doing more to minimise our impact on the environment.

We truly believe our commitment to people, sustainability, and excellence is the driving force behind our success. To find out more about what we do and our passion for the environment, social responsibility, inclusion, and well-being please see 

From our office decor to the range of benefits we have to offer, we try to foster an inspiring, collaborative environment that makes everybody feel welcome. And as we continue to grow, we’re determined to hold true to our values and ever since we started trading, our culture has been based on delivering great customer service and providing solutions based on technical excellence