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Administrative Support – Regional Quality Team

Location: Central & West, supporting Thames Valley

Job Description:

Active Personnel are seeking a dedicated and organised Administrative Support professional to work for our client in Solihull. In this role, you will provide key administrative support and coordinate aftercare services, ensuring quality standards are maintained and customer needs are met.

Key Responsibilities:

* Provide administrative assistance to the Regional Quality Manager

* Coordinate and schedule meetings, conferences, and other team activities

* Prepare and distribute meeting minutes and other relevant documents

* Maintain confidentiality of company and customer information

* Serve as a positive company representative, fostering confidence in our services

* Support project setup and provide SIMs training across the region

* Assist with technical issues related to SIMs and other platforms, contacting support as needed

* Coordinate aftercare for Thames Valley, ensuring timely resolution of defects and maintaining communication with customers

Qualifications & Skills:

* GCSEs or equivalent education

* Prior experience in an administrative or customer coordination role

* Strong organizational and problem-solving skills

* Ability to work independently or as part of a team

* Excellent communication skills, both written and verbal

* Proficiency in following company policies and procedures

* Willingness to learn and develop new skills

Why Join Us?

This is an excellent opportunity for someone who thrives in a structured environment and enjoys working closely with others to achieve high-quality results. You will have the chance to develop your skills and contribute to the success of our regional projects.

If you're ready to be part of a dynamic team and grow within a supportive company, we’d love to hear from you!

This position is being advertised on behalf of Active Personnel Recruitment Ltd who are an Employment Business