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Job Title: Rent Arrears Officer (Temporary)

Industry: Public Sector

Contract Type: Temporary

Hourly Rate: £15.54 - £16.96

Start Date: ASAP

End Date: 30th August 2024

Working Pattern: Full Time

Are you a tenacious problem solver with a passion for supporting others? We have a fantastic opportunity for a Rent Arrears Officer to join our client's dynamic team in the public sector. This temporary position offers an exciting chance to make a real difference in people's lives, ensuring that everyone has a safe and secure place to call home.

Responsibilities:

Proactively manage and reduce rent arrears cases, working closely with tenants to develop sustainable payment plans and support them in meeting their financial responsibilities.
Provide expert advice and guidance to tenants on budgeting, welfare benefits, and housing regulations, enabling them to maintain successful tenancies.
Collaborate with colleagues in the housing department to identify early intervention strategies and implement procedures to prevent arrears and housing instability.
Maintain accurate and up-to-date records of all interactions and actions taken regarding rent arrears cases, ensuring compliance with data protection regulations.
Act as a point of contact for tenants, answering queries and resolving any issues promptly and professionally.
Liaise with external agencies, such as debt advice services and welfare benefits teams, to provide holistic support to tenants facing financial difficulties.Requirements:

Experience in a similar role, ideally within a public sector housing environment.
Strong knowledge of rent arrears management and current housing legislation.
Excellent communication skills, with the ability to empathise and build rapport with tenants from diverse backgrounds.
Proven problem-solving abilities, with a tenacious and proactive approach to resolving complex issues.
Proficiency in Pyramid Omniledger (desirable).Joining our client's dedicated and passionate team, you will have the opportunity to make a positive impact on the lives of tenants facing financial challenges. Working in a supportive and collaborative environment, you will be part of a team that is committed to ensuring safe and affordable housing for all.

If you thrive in a fast-paced setting, where no two days are the same, then we want to hear from you. Apply now to become a Rent Arrears Officer and be part of a team that is changing lives and building stronger communities.

To apply, please send your CV and cover letter detailing your relevant experience and why you are the ideal candidate for this role. We look forward to hearing from you!

Note: Only successful candidates will be contacted.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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