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Basic Function

We are seeking a skilled and detail-oriented professional to join our team as a Business Analyst and Operations Coordinator. In this role, you will be responsible for studying and analyzing departmental operations, work methods, and project components. Your expertise will help identify interrelationships between activities, improve efficiency, and optimize costs. Additionally, you will support various operational and administrative tasks related to sales, invoicing, and project coordination. This position requires strong analytical abilities, excellent organizational skills, and the ability to work collaboratively with cross-functional teams.

Responsibilities

* Conduct in-depth analysis of specific departmental areas or problem areas to understand their interrelationships with other activities.

* Study work methods and procedures by measuring the work involved and computing standard times for specified activities.

* Prepare detailed reports outlining suggestions for increasing efficiency and lowering costs based on research and analysis.

* Analyze project components, organize them into a logical sequence, and establish the minimum time required for cash flow cycle of project completion .

* Assist in purchasing services, processing contracts, and managing contractual arrangements.

* Process sales invoicing as required and maintain electronic folders with purchase orders (PO).

* Send out regular dashboards to the team, providing updates on invoicing, accrued revenue, and debtor status.

* Input customer sales orders onto the Sage system by project to generate invoices.

* Maintain a customer purchase order (PO) status table.

* Assist in chasing receipting of sales orders to ensure timely payment.

* Enter sales receipts into Sage and help update the collection sheet debtors.

* Monitor the Aged Debtors report and proactively send statements to customers.

* Maintain customer agreements folder along with the project business case for commercial and audit compliance (where applicable).

* Review, improve, and develop existing commercial processes to meet auditor requirements.

* Collaborate with the team to review monthly projected actuals as needed.

* Conduct project cost analysis to enhance budgeting and provide suggestions for improving project margins.

* Assist in customer setup on Sage and organize new project go-live requirements.

Skills essential to the job

* Bachelor's/ Master’s degree in Business Administration, Finance, or a related field (or equivalent experience).

* Proven experience in business analysis, operations coordination, or a similar role.

* Strong analytical and problem-solving skills, with the ability to conduct comprehensive research and produce actionable reports.

* Excellent organizational and time management abilities to handle multiple tasks and prioritize effectively.

* Proficiency in using software and tools for data analysis and project coordination.

* Strong written and verbal communication skills.

* Ability to work independently and collaboratively in a team environment.

* Attention to detail and accuracy in data analysis and reporting.

* Familiarity with Sage or other similar accounting software is a plus