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Role: Plant Hire / Service Parts Supervisor

Location: Warrington

Salary: £30,000 - £34,000 dependent on experience

Main Responsibilities:

Answer telephone calls and emails from Customers, Service Managers and Engineers, assisting with identification of all parts supplied by company
Liaising with suppliers and manufacturers to determine item specifics and availability
Utilise various manufacturers help desk information platforms
Raising Service Parts Quotations
Assigning parts to live jobs in the ERP system, applying customer discounts where required
Raising Parts Sales Orders and arranging dispatch of goods either through direct manufacturer delivery or from stock inventory
Raising Purchase Orders accurately and efficiently
Dealing with Engineer job returns and return items to stock
Dealing with internal enquiries for parts identification, pricing, and availability
Provide regular updates and Parts lead times
Utilise Molson Group warehouses to organise stock to arrive at required destinations
Tracking orders through pallet and courier networks
Assisting the Workshop in the supply of parts required
Supervise a team of people to ensure that required workload is complete and carried out to the required high standard
Liaise with department personnel to assist and action any administration queries
Must ensure that any Health and Safety concerns are immediately escalated to Line Manager
Must ensure that company supplied uniform and PPE is always worn according to company policy
To carry out any other duties required by Line ManagerExperience / Qualifications:

Good general level of Education including English, Maths and IT
Service and Parts background desired, product training will be provided--- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website