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We are partnering with a leading textiles manufacturing company based in Gateshead, renowned for its dedication to quality and innovation. Our client is currently seeking a skilled Infrastructure Engineer to join their dynamic IT team. This role offers a hybrid working environment, allowing you to work both onsite and remotely, and involves critical 2nd and 3rd line support responsibilities to ensure the seamless operation of their IT infrastructure.

Infrastructure Engineer (2nd/3rd Line Support)
Newcastle/Hybrid
£30,000 - £40,000

Main Duties:

Provide 2nd and 3rd line technical support for IT infrastructure, resolving complex issues and ensuring minimal downtime.
Manage and maintain servers, networks, and storage systems.
Perform system upgrades, installations, and configurations as required.
Monitor system performance and optimize for efficiency and reliability.
Troubleshoot hardware, software, and network problems promptly and effectively.
Collaborate closely with other IT team members to support ongoing projects and initiatives.
Develop and maintain comprehensive technical documentation.Tech Stack:

Windows Server
Office 365
VMware or Hyper-V virtualization platforms
Networking technologies (switches, routers, firewalls, VPNs)
Backup and disaster recovery solutions
Strong experience with hardwareBenefits:

Hybrid working options
Generous holiday allowance of 35 days including bank holidays
Company pension scheme
Health and wellness programs
Opportunities for professional development and career progression
Supportive and innovative work environment fostering growth and collaborationIf you are a proactive and experienced Infrastructure Engineer seeking a new challenge with a well-respected company, apply now with your updated CV. For further information or any queries, please contact me at 0191. 249. 3639 or via email at .

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy