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Service Delivery Team Roster Clerk

£31,549

Our client’s vision is to be the most loved, progressive and responsible way to travel for generations to come. Now they're looking for the people who can deliver this, every day. 

As the Service Delivery Team Roster Clerk, you will lead the way in ensuring the team is fully staffed to meet operational needs. You'll manage weekly and daily rosters, ensuring colleagues are scheduled in accordance with safety and operational principles. Handling timesheets, annual leave, and overseeing our rest day equalisation process will also be key responsibilities. Your organised approach will be critical in managing these tasks efficiently.

What You'll Do:

You'll be the central point of our scheduling operations, ensuring smooth day-to-day staffing.

Manage weekly and daily rosters to meet operational demands.
Handle timesheets and annual leave, balancing colleague requests with business needs.
Oversee rest day equalisation to distribute overtime fairly across all grades.
Maintain various administrative processes related to rostering.What You'll Need:

Strong team player with a proactive approach to building effective relationships.
Numerate and analytical, capable of working with precision and adherence to policies.
Thrive in challenging environments, delivering results while maintaining focus.
Enjoy working towards and achieving deadlines with a methodical approach.
Excellent communication skills and the ability to influence with reasoned arguments.
Attentive to detail, highly organised, and adept at managing time effectively.
Flexible and collaborative mindset and eager to work as part of a team.What you'll get:

Free travel + 75% off other companies' tickets (for you & dependents)
Discounted international train tickets (after one year's service)
50% discount on  tickets for friends & family
Generous pension scheme
Annual cycle to work schemes/electric vehicle scheme
Discount, savings and cashback scheme from top retailers
Health & wellbeing schemes and discounts
Host of training opportunities to help further your career

Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds