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Job Title – Housing Officer
Location – Lewisham
Contract – Temporary
Hours – Full-time
Salary – £25.55 per hour (Umbrella) £21.45 PAYE
Role Summary –
We are currently recruiting for a Housing Officer to provide a high-quality, customer-focused, and responsive housing management service to residents in Lewisham. The role involves managing various housing management functions, conducting estate visits, handling anti-social behaviour cases, and working closely with stakeholders to ensure the best outcomes for tenants.
Key Responsibilities:

Proactively manage housing management tasks, including sign-ups and viewings.
Conduct estate visits and inspections independently.
Build strong relationships with local Tenant and Resident Associations.
Manage and escalate anti-social behaviour cases appropriately.
Respond to complaints and correspondence, ensuring high-quality responses.
Identify and support vulnerable residents, ensuring appropriate signposting.
Take legal action where required, including possession and injunction proceedings.
Work collaboratively with internal teams and external agencies.Requirements:

Experience managing housing-related issues within a social housing environment.
Strong knowledge of tenancy management, anti-social behaviour procedures, and safeguarding policies.
Ability to work independently and manage a busy workload.
Excellent communication and customer service skills.If you are interested in this position and meet the above criteria, please send your CV now for consideration.
For more information, please contact George at Service Care Solutions on (phone number removed) or email (url removed)