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VNA Recruitment are currently searching for a Resident Liaison Officer for our client based in Sutton. The main responsibilities of this role are:
* Ensuring that the residents receive excellent customer service
* Visiting and issuing approved communications and literature to residents prior to works being carried out
* Creating tenant profiles and undertaking home surveys
* Keeping in contact with residents regularly
* Informing the residents of delays/changes to the programme of works
* Carrying out resident courtesy visits and following up
If you feel that you are suited to this role, then please apply today