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Our client is an industrial rental company based in Castleford who require an experienced Desk Controller to join their team, the internal team in Castleford is a small team of hire desk controllers, where as the over arching company span the UK. This team has longevity with staff retention and they have a good name in the industry with clients.

Responsibilities

* Manage the smooth running of Key Accounts and General Orders

* Ensure all on/off hire orders are taken in detail and processed correctly

* Create, input and ensure accuracy of orders onto the company system to minimise account queries and potential credits.

* Produce and maintain a manual complete contract file, containing all relevant paperwork including signed delivery and collection notes.

* Advise Transport Department of any necessary movements within a timely manner.

* Ensure relevant spreadsheets (as applicable) are updated daily/weekly

* Ability to communication with different departments effectively

* Build rapport with clients and internal departments

* Own queries and see them through to the end