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We are recruiting for a Mobile Senior Customer Engineer for a leading IT Service Provider based in Edinburgh. You will need to be flexible regarding travel and being away from home and you will need to have your own car.

Overview

Hardware – break fix – CC supported servers (very few left in the field)

All tasks and support tickets raised and managed in Service Now

Servers can be investigated with HP server manager and we use HP ILO access to check/verify issues as standard – infrequent since more servers have been virtualised to main DC sites

Site decoms and site exit, all kit separated into what is to be retained by networks team, what is then to be securely disposed of or any data holding devices (USB/HDD/etc) ned to be wiped/shredded and some equipment will be designated to be RDC recycled, then arranged by us to be collected accordingly with RDC and us supervising at site on the day. Normal decoms are usually related to equipment/device upgrades but we may be asked to support removal/disposal if it is project related

New sites – we perform the 1st site audit – adding the devices, details and information in to the Asset Point system. We also support DCM by adding the relevant site/TIR room signage and labels and performing power test etc

This is an umbrella contract, the role is Inside IR35