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Thrive Group are delighted to be working with our client in Trowbridge who is re actively looking to recruit Customer Service Advisor to join the team.

What you will be doing:

You will provide excellent customer service and support through phone, email, and chat channels. You will handle customer enquiries and complaints in a professional and timely manner, analyse customer needs and provide appropriate solutions or recommendations.

What you will need to succeed:

Previous experience in a contact centre or customer service role preferred
Strong communication skills, both verbal and written, with excellent telephone manner.
Ability to multitask and handle a high volume of customer interactions
Excellent problem-solving skills and ability to analyse customer needs
Proficient in data entry and navigating computer systemsWhat you will receive in return:

£25,396.00 per annum
Monday to Friday - 40 hours per week
Company pension
Employee discount
Free flu jabs
Free parking
Health & wellbeing programme
Life insurance
On-site parkingWhat you need to do next:

If this position sounds of interest and you would like to be considered. Please contact Sarah at Thrive Group on (phone number removed) or email sarah.elliott @(url removed)

Thrive Group are acting as an employment agency in relationship to this vacancy.

If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion.

INDTRO