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We are seeking an experienced Operations Manager to oversee operations for a cleaning contracts company. This role involves managing schedules, coordinating teams, and ensuring smooth day-to-day operations across all cleaning contracts.

Key Responsibilities:

* Schedule and manage recurring and ad hoc cleaning work, ensuring all details (access, permits, timing) are confirmed.

* Communicate with clients to confirm schedules, handle queries, and reschedule as required.

* Support the operations team, addressing issues and liaising with subcontractors.

* Prepare and follow up quotes, and manage jobs through Simpro from lead to invoicing.

* Organize stock orders, equipment hire, and vehicle maintenance.

* Ensure compliance by preparing Risk Assessments and Method Statements (RAMS) as needed.

* Onboard new staff and organize toolbox talks and training.

Goals:

* Complete all schedules for the following week by Friday at 12 noon.

* Ensure small jobs (<£500) are invoiced within 48 hours, and larger jobs (>£500) within 7 days.

* Avoid missed recurring jobs without prior authorization.

* Work with management to improve operational processes and efficiency.

What We’re Looking For:

* Strong organizational and communication skills.

* Experience in operations management, ideally within the cleaning or facilities industry.

* Proficiency with operational software such as Simpro.

* A proactive and solution-oriented mindset.

What We Offer:

* Competitive salary based on experience.

* Opportunities to grow in a dynamic and supportive team