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Role: Facilities Contract Coordinator
Salary: £26,500 - £28,000 (DOE)
Hours: 08:00 - 17:00 (1 hour lunch break)
Location: Leeds

Mainstay Recruitment are currently recruiting for a Facilities Contract Coordinator for our client based in Leeds. This is a great opportunity to join a thriving Facilities Management business and become part of a well establish team.

Duties of the role include:

Helpdesk operator / Work Scheduler – CAFM System;
Receiving and prioritising incoming Reactive tasks in accordance with contract specific SLAs;
Preparing, loading and disseminating PPM tasks;
Distributing work efficiently to the correct engineering workforce;
Monitoring the status of all jobs on a daily basis and reassigning priorities as required;
Preparing and distributing reports to the required frequencies: daily, weekly, monthly;
Monitoring the completion time of jobs and chasing;
Liaising with engineers regarding job completions;
Raising purchase orders;
Liaising with sub-contractors;
Chasing sub-contractor Service Reports and actuals;
In putting job status updates, comments, reports and completion information
Ensuring the Client / Customers is kept informed in accordance with agreed / contractual requirements,
Taking telephone calls and distributing;
General filing;
Record keeping;
Running Ad Hoc CAFM reports at request of Operations Manager.Candidate requirements

Experience in the operation of a CAFM (Computer Aided Facilities Management) system would be an advantage. Training can be given
Excellent PC skills and the use of MS Office in particular MS Word and MS Excel
Experience in a Help desk / Scheduling environment would be a distinct advantage
Minimum of 2 years’ experience in providing administrative support.
A good knowledge of administrative disciplines including filing and record keeping
Customer Awareness – highly focused customer service skills
Excellent Communication skills both oral and written
Confidence and credibility to deal with colleagues at all levels
Planning & Organising – self motivated and able to work without supervision
Flexibility/Adaptability – adapts quickly to changing priorities/plans
Team Working
General knowledge in use of PC applications – word, excel, e-mail
General knowledge on Internet and Intranet services 

If you are interested in this position please call Tom at our Walsall Office