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URGENT CALL CENTRE AGENT – Temp (Ongoing)

Our client is a leading financial business. They have built their business from investment banking and are committed to client service and transformative business transactions.

Salary - £13.00 per hour
Location – Birmingham City Centre (Be able to commit to shift work between 8am – 8pm Monday to Friday) Hybrid is available on completion of training

About the role:

Manage customer accounts and provide assistance
Demonstrate empathetic and excellent customer service
Resolve customer enquiries on the phone
Working with a FTSE 100 Company
Excellent career prospects with an opportunity to secure a permanent position
What are we looking for:

Forward-thinking mindset
Punctual individuals who want to develop and learn new skills
Ideally, you’ll have experience in a financial setting
Someone with a positive outlook
Excellent communications skills
Ability to work independently and in a team surrounding
Exceptional written skills
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business