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Are you a proactive, highly organised professional with a passion for learning & development and change management? Do you thrive in a fast-paced, client-focused environment where no two days are the same? If so, this Account Manager role could be the perfect opportunity for you! Join a collaborative and supportive team delivering impactful learning & development programs and change initiatives for blue-chip clients.

Responsibilities:

Client & Project Management – Own client relationships, manage project portfolios, and ensure successful delivery.
Stakeholder Engagement – Keep clients informed with clear status updates and well-prepared meetings.
Content & Communications – Draft and refine materials for change management and L&D programs.
Scheduling & Logistics – Liaise with clients and facilitators to coordinate seamless training sessions.
Marketing & Business Growth – Support campaigns, social media, and new business proposals.
Financials & Admin – Handle invoicing (QuickBooks), CRM updates, and general project documentation.What We’re Looking For:

Experience: Client-facing account management in L&D, change management, internal comms, or employee engagement.
Project Management: Strong organisational skills with the ability to juggle priorities in a fast-paced environment.
Tech-Savvy: Comfortable using project planning tools, LMS platforms, Office 365, AI (Copilot), Mural, Session Lab, and SharePoint.
Exceptional Communicator: First-class verbal and written skills with a keen eye for detail.
Problem Solver: Process-oriented mindset, always seeking efficiency and improvements.
Commercially Aware: Ability to manage budgets, pricing, and identify new business opportunities. 
What’s in it for You?

A flexible, collaborative, and supportive work culture
On-the-job training, coaching, and professional development
The chance to work with top-tier clients and attend UK & European events 
This is a one-year maternity cover role. Based in the office and WFH 2-3 days a week