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Location: Hainault, IG6
Salary: £26,000 - £28,000
Working Hours: Monday-Friday (09:00- 17:00)
Job Code: MJ1893
Sales Administrator
My client, based in Hainault, is looking for an experienced administrator to join their fast-paced team. In this role you will be the first point of contact for customers and will be handling the end-to-end customer order process. You will manage customer enquiries, provide stock updates, organise product quotations and provide ongoing customer support with orders.
Ideally, you will have previous experience within an administrative role and have a good understanding of the order process. You will be highly organised and able to prioritise a heavy workload.
Key Responsibilities:
• Managing customer accounts and queries
• Managing Inventory and stock requirements
• Documentation for shipping and export
• Providing quotations and communications with customers
• Resolving any issues that arise with customer orders
• Input of sales orders onto In-house computer system
• Liaise with production department re customer orders
• Ensure payment is received for goods in accordance with invoice terms
• Ensure files relating to all sales are up to date and correctly maintained
• Check accuracy of products and paperwork prior to dispatch
• Supporting Dispatch with the picking and packing of products
The successful candidate will have:
* At least 1 years’ experience in an administrative role
* IT literate including a good level of skill in MS Office
* Strong attention to detail
* Excellent communication skills both written and verbal
* Experience in exports and/or sales admin roles would be an advantage
* Confidence communicating with colleagues and clients
Benefits:
* 28 Days Holiday including Bank Holidays
* Private Health Scheme
* Company Pension
* Death-in-service
* Cycle to work scheme
* Employee Assistance Programme
***Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not been successful. However, we will keep your details on our database, and will contact you when other suitable positions become available