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We now have an exciting opportunity for a Lead Contract Support Administrator to join our hard facilities repairs and maintenance team at Lymington Hospital.

Rydon Maintenance provides first-class planned, responsive, lifecycle and cyclical maintenance/repairs services to a range of Trusts across the NHS on a unique partnering agreement basis. We recognise that it’s our people who make Rydon the success it is today and we understand the importance of career development and training. We’re continuously investing in our people and this is what makes us one of the leading employers within the built environment.

Job Purpose

As Lead Contract Support you will be supporting our hard facilities maintenance contract at Lymington Hospital with day to day administration functions. You will take responsibility in monitoring tasks to completion and ensuring that all required compliance documentation is held within our repairs system (Planet FM). The successful candidate will liaise with sub-contractors, our contact centre team, engineers and contract managers as required to ensure all contractually required work is complete, and recorded correctly. 

Key responsibilities will include:-

Carry out regular monitoring of PPM (planned preventative maintenance) tasks to ensure that they are completed in line with timescales

Monitor defects identified through PPM tasks to ensure remedial works are closed out in a timely manner.

Monitor the statutory compliance tracker for the contract ensuring that all inspections are planned and any follow on reactive works are closed out promptly in line with our standard procedures.

Responsible for the contract record keeping ensuring that contract paperwork has been completed and stored correctly. Processing of subcontractor and operative work orders.

Ensure all sub-contractors documentation (Risk Assessment & Method Statements) are received prior to attending site and evaluated by relevant person.

Set up and manage sub-contractor performance review meetings in line with the agreed annual programme and ensure that all sub-contractor documentation is updated and loaded on to our web portal.

Generate helpdesk reports from Planet FM as required for each site for audits, client reporting and health and safety reporting

Filing of all statutory compliance reports and certificates.

Monitor the contracts training matrix and liaising with L&D/ H&S department and Contract/Service Managers to ensure training is completed and our files are updated.

This is a full time permanent position. Working hours are Monday to Friday 8am to 5pm.

Experience Required

The successful candidate will ideally demonstrate previous experience of working in a scheduling or contract administration position within a responsive repairs/maintenance company. It would be an advantage for this experience to have been gained within a company providing repairs to the NHS, however candidates with housing and/or education repairs experience will also be considered.

You will have excellent customer service skills (including good telephone and written communication skills), strong Microsoft Office skills including the use of Outlook, Word and Excel, strong administration experience and used to multi-tasking and prioritising your work with minimum supervision.

If this sounds like you then, we'd strongly encourage you to apply. 

Additional Information

As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits.

Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post.  

To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our dedicated careers page to complete your application