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The Opportunity

This is an exciting opportunity to join our client's team and assist in the delivery of some fantastic digital signage solutions for high profile clients such as Sky, EE and The Gym Group.

As an AV Operations Manager you will work alongside their senior management, engineering and support teams, taking on a broad array of duties that assist in the delivery of a variety of projects that extend across the UK, ROI.

Duties and Responsibilities

Work collaboratively to deliver and manage digital experiences in retail and leisure

Overall responsibility for all operational aspects of the business in accordance with agreed SLAs

Manage and develop the workload project calendar and own it

Manage and oversee stock and warehouse operations

Prepare quotes with the Directors and Project Manager

Manage and procure equipment required for projects, including cost management and adhering to leadership processes

Track the progress of each job and the documentation involved and manage any changes that occur during project

Motivating and engaging with engineers and support teams to improve performance and ensure all processes and procedures are followed

Book and arrange engineers, equipment and route planning

Maintain all procedural and transport documentation

Measuring and driving performance to ensure client satisfaction

Attend regular meetings and work with the team to discuss service levels and operational issues, along with sharing ideas for continual improvements

Be instrumental in providing solutions to current issues or show proactivity in identifying future issues

Based in Bucks, salary is commensurate with experience circa £50k-£60k p.a. plus benefits.

The ideal candidate will possess the following skills and experience:

Ability to lead and manage team members - effectively collaborating with the team and external clients

High level of AV installation experience

At least 4 years experience within a similar role

A self-motivated individual who demonstrates excellent organisational and communication skills.

Must be able to remain calm and focused when under pressure with meticulous attention to detail

Must be able to take ownership, prioritise and problem solve

Must be able to demonstrate timely resolutions of client concerns

Is a team player with enthusiasm, gravitas and energy to deliver an exemplary service

Excellent written and oral communication skills with the ability to liaise with clients and staff at all levels

Driver`s Licence

The Organisation

Our client is a successful and well-established business which continues to grow. They provide their clients with a unique blend of commercial, creative and technical expertise, delivering bespoke, best-in-class, customer-focused, digital signage solutions.

The Recruiters

AV Jobs are the UK''s No. 1 specialist Audio Visual recruiter and work with clients and candidates to ensure a perfect job fit every time