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Crash Repair Bodyshop Receptionist - Dartford

Position: Bodyshop Receptionist
Location: Dartford
Salary: £26,000 - £32,000 DOE
Hours: Monday - Friday, 9am - 5pm + lunch break Our client, a well-established family-run crash repair group, is seeking an enthusiastic Bodyshop Receptionist to join their new team in Dartford. This is an exciting opportunity for someone with strong customer service or telesales experience who is looking for a new challenge in a fast-paced, automotive industry customer-focused environment.

Key Responsibilities as a Bodyshop Receptionist:

Acting as the first point of contact for customers, both in person and over the phone
Identifying and capturing non-fault accident claims to help reduce courtesy car expenses
Liaising with insurance companies and customers to streamline the repair process
Accurately logging and managing customer information using Autoflow - DMS XP (experience preferred, but training can be provided)
Ensuring exceptional customer service throughout the repair journeyIdeal Candidate for this Bodyshop Receptionist role:

Experience in a Bodyshop or Insurance role is beneficial but not essential
Excellent communication skills, whether from a telesales background, as a rental advisor (Enterprise experience is a plus), or in a customer service role
Ability to build rapport and handle multiple tasks efficiently
Results-driven with a focus on identifying non-fault claims to help save costs for the company
Ambitious and keen to grow within the business, with potential to progress into sales or commission-based rolesWhy Join Our Client as a Bodyshop Receptionist?

Commission potential: For those motivated by targets, a tailored commission package can be offered
Career progression: Whether you excel in customer service or have sales ambitions, there are opportunities for growth
Work-life balance: Enjoy the benefit of no weekend workIf you’re an experienced Bodyshop Advisor, or someone looking to make a career shift from insurance or customer service, this could be the perfect role for you!

For more information, or to explore other automotive job opportunities in Dartford and Kent, please contact Liam Buffenbarger at Perfect Placement, the UK's leading Automotive Recruitment Consultancy.

Take the next step in your automotive career today