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Role: Customer Account Manager

Location: Middlewich, Cheshire

Industry: Packaging

Salary: £30,000

Summary
We Help Recruit are looking to recruit a Customer Account Manager in Middlewich, Cheshire.

About Our Client
Our client is a global packaging market leader.

The Role
We are seeking a knowledgeable Customer Account Manager to join our client. In this role, you will support customers in bringing their products to market, acting as a key point of contact for customer inquiries and providing guidance on the complexities of product packaging.

Customer Account Manager Responsibilities

Manage internal sales activities, ensuring clear communication with customers and addressing their needs promptly.
Support external sales teams by assisting with general inquiries and facilitating the progression of new projects.
Follow up on all active projects weekly, maintaining open communication channels.
Build and sustain strong customer relationships, providing expert guidance to enhance customer satisfaction.
Use your organisational skills to handle multiple tasks efficiently under tight deadlines. Customer Account Manager Requirements

Strong written and verbal communication skills.
Proficiency with ERP systems (e.g., Microsoft Dynamics, SAP, Oracle).
Working knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
Ability to manage time effectively, work under pressure, and maintain attention to detail. Benefits
The position includes a comprehensive training program with opportunities for career advancement, along with a competitive benefits package. The work environment is collaborative, supportive, and geared towards personal and professional growth.

How To Apply
If you feel you would be a suitable candidate for the Customer Account Manager position, press the apply now button and one of our dedicated Recruiters will be in touch.

Our client are an equal opportunities employer who welcome and encourage applications from all backgrounds, they are happy to discuss any possible reasonable adjustments